Teacher info: 0976672866
References:
+ english for business studies (third edition)
+ NY Times, The economist, Harvard Review
+ Steve Jobs 2005 Stanford Commencement
+ Good manager: argument and examples.
Good listener, active listening and deep understanding with a sense of sympathy
* different ideas thrown around,
* HR manager: tasked with the most difficult problems, not technical problems but people's problems ->
delicate and tactful in dealing with dissatisfied employee,
Presentation: chapter 23
Writing: deadline midnight Sunday (google doc) (maximum 300 words)
Theory X refers to the fulfillment of basic human needs (food, clothes, accomodation) practically
evreything people need to sustain their lives. Work is nothing but a tool for meeting their needs. Theory
X claims that
Theory X: The inability to take responsibility of themselves -->
Theory Y: people have the psychological needs to work. Working and especially achieving something
difficult generates stimuli for the brain via hormones.
Theory Y relates to ‘higher order’ in the hierarchy of needs which include recognition, social status and
discovering one's sense of self
In the past, theory X used to be more prevalent in vietnam because during that period the vietnam
market was dominated by industries like mining and
