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organizational behavior and management Exam Question & Answers 2025
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The Hawthorne Studies were important to OB because: - CORRECT ANSWERS ✔✔they emphasized the people side of organizations (correct) The Functions of Management are - CORRECT ANSWERS ✔✔planning, leading, organizing, and controlling (correct) The key skills of Management are - CORRECT ANSWERS ✔✔human, technical, and conceptual (correct) Organizational Behavior is the scientific study of - CORRECT ANSWERS ✔✔the people and processes that make up an organization (correct) Six students in Dr. Young's Organizational Behavior class want to improve their grades in the course. They decide to meet on Thursday night to study for the final exam that will be given on Friday. At their meeting, the students each pick an important topic, spend time researching the topic, then take turns presenting the information to the whole group. This study group is NOT considered an organization because it lacks
✔✔continuity over time (correct) One's personality is shaped by - CORRECT ANSWERS ✔✔heredity and environment (correct) Mike is a very valuable and productive employee in his workplace. He easily fits in with very different social cliques and is able to have conversations about a variety of topics. Mike appears to be knowledgeable and can effortlessly assist on a number of projects when his peers require assistance. Based on only the information given, Mike is most likely to have a(n) ________________________________ personality. - CORRECT ANSWERS ✔✔high self-efficacy (correct) Mr. S is sometimes late to meetings. His manager assumes that his lateness is due to a lack of professionalism, when in fact, Mr. S has a child with a serious health problem. The manager is making this perceptual error - CORRECT ANSWERS ✔✔fundamental attribution error (correct)
High __________________ is associated with low risk taking. - CORRECT ANSWERS ✔✔uncertainty avoidance (correct) Linda Tripp was regarded as a(n) _________________ because she revealed the inappropriate sexual relationship then president of the United States, Bill Clinton, was having with an intern Monica Lewinsky. - CORRECT ANSWERS ✔✔whistleblower (correct) A(n) ____________________ culture displays an orientation in which relationships and group support and decision making are valued. - CORRECT ANSWERS ✔✔collectivistic (correct) Anticipatory socialization takes place through: - CORRECT ANSWERS ✔✔realistic job previews (correct) "Be fair, empathetic, and responsive in serving our clients", a statement from the core organizational purpose statement of a corporation is a/an: - CORRECT ANSWERS ✔✔espoused value (correct)
Otis Elevator has experimented with a program in which new hires, regardless of their specific job function, all complete a six- week training course covering all aspects of the elevator industry. This information and training is especially recommended for which stage of adjustment for the newcomer? - CORRECT ANSWERS ✔✔Encounter (correct) You have observed that your new work group is highly cohesive
Which of the following is NOT an effective way of managing decisions in order to avoid escalation of commitment? - CORRECT ANSWERS ✔✔Have individuals make all subsequent investment decisions for which they were initially responsible (correct) Which of the following would NOT be considered a symptom of groupthink - CORRECT ANSWERS ✔✔high conflict You have observed that your work group tends to come to consensus very quickly, often overriding realistic choices for action, and you know that the group is very cohesive. You conclude that they are most likely suffering from __________________________________. - CORRECT ANSWERS ✔✔Groupthink (correct) As a manager of a team, you have recognized the benefits of conflict and some disagreement among team members in solving difficult problems. Accordingly, you are likely to use: - CORRECT ANSWERS ✔✔dialectical inquiry (correct)
Rescue workers reporting for work during a natural disaster, even though some of their own homes and families' lives were threatened most accurately reflects a high score on which organizational attitude? - CORRECT ANSWERS ✔✔organizational commitment (correct) The ____________ explanation for distress states that it results from an imbalance between one's external and internal states.homeostatic (correct) - CORRECT ANSWERS ✔✔homeostatic (correct) If a salesperson is required to sell a defective TV set but believes this act to be unethical, he or she would most likely experience:
The level of leadership that reflects employees following a leader because they like him/her is: - CORRECT ANSWERS ✔✔permission (correct)