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This document from the Institute for Healthcare Improvement outlines the PECC role in healthcare improvement and provides examples of process flow maps for equipment, supplies and meds, policies and procedures, and care team competencies. These tools help identify opportunities for process improvement in healthcare settings.
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IHI Model for Improvement Institute for Healthcare Improvement. How to Improve. Available from http://www.ihi.org/resources/Pages/HowtoImprove/default.aspx
The PECC Role
Process Flow Map – Polices & Procedures
Process Flow Map – Care Team Competencies