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CCMA NHA Exam Questions And
Answers All Correct.
Medical assistant is preparing a patient who has congestive heart failure (chf) for an exam by the provider. What manifestation should the assistant expect? - correct answer shortness of breath When measuring a patients respiratory rate, what actions should a ma take to ensure an accurate reading? - correct answer count the respirations while the patient thinks his/her pulse is being taken. What lab results should the ma recognize as abnormal? - correct answer potassium 3meq/l is abnormal A provider requests a dissecting instrument on a sterile tray that a ma is preparing. What instrument should be on the tray? - correct answer scissors An ma is replacing a sharps container and receives a small laceration on her arm from the plastic lid. What documentation should the ma complete as a result of this incident? - correct answer osha form 301 An ma is reviewing a patient's medical history prior to the appointment. What lab results indicate the need to schedule an extension of the current visit? - correct answer fasting blood glucose 168 mg/dl An ma is reinforcing teaching with a patient about how to take buccaneering tablets. What instructions should the ma give the patient? - correct answer "place the tablet between your gums and cheek"
What medical term should an ma tell a provider when a patient is having discomfort and difficulty breathing? - correct answer dyspnea What method is used to notify a provider of the denial of a claim by an insurance company? - correct answer remittance advice What position is appropriate for pelvic exam? - correct answer lithotomy What is in the scope of practices for a medical assistant following a heart procedure that does not require a licensed technician or provider? - correct answer holster monitor application What ekg artifact is caused by a disconnected electrode and results in the tracing going into the margins of the paper? - correct answer interrupted baseline The ma receives a telephone call from a patient who seems anxious about test results. What response should the ma make? - correct answer "i know your concerned about your test results, we'll call you as soon as your results come in" A ma is assisting with the physical exam. Of a patient what has scabies. Besides gloves , what other ppe should you wear? - correct answer gown A patient loses consciousness. The ekg tracing reveals ventricular fibrillation. What actions should a medical assistant take first? - correct answer call for help and start cpr A ma is composing business correspondence using the simplified letter style. What features should the assistant use? - correct answer a subject line in all capital letters
What step for a finger stick should an ma complete first? - correct answer confirm the patient's identity What cell structure is instrumental in helping the body mobilize and secrete mucus from the respiratory tract? - correct answer cilia An ma in an outpatient facility is preparing for a venipuncture. What actions should the assistant take to confirm the pts identity?
- correct answer ask the patient to state and spell their full name and provide date of birth A ma is reinforcing teaching about a cardiac event monitor with a patient. What statement by the patients ensures understanding? - correct answer "i will record any symptoms i experience in the event log" When assisting with a punch biopsy of a mole, what task should the ma expect to perform? - correct answer receive and prepare tissue specimens for processing What actions should a medical assistant take to verify the quality of venipuncture supplies before beginning blood draw? - correct answer inspect the integrity of the needles sea An ma is contacting a patient to schedule a repeat pap. Test due to abnormal results. What factors can interfere with results? - correct answer using over the counter vaginal cream prior to test A ma has requested a preauthorization for a pt's referral to a specialist. What is a reason for the claim submitted by the specialist to be denied? - correct answer the service is provided after the expiration date
A ma has a request to collect a routine cbc from a healthy 10- month- old infant. What is the most appropriate collection site? - correct answer left heel A patient tells a medical assistant that his provider's office is incompetent, as there is no improvement in his condition. What is an appropriate response for the assistant to make? - correct answer "i think that you feel that your treatment is not effective" A medical assistant is preparing a community resource library. What actions should the assistant take first? - correct answer compile a list of community agencies What informs should the ma enter into the appointment calendar when scheduling a patient for a skin rash? - correct answer day time phone number A patient asks a medical assistant to explain the difference between a liniment and a medicated lotion. What response should the assistant make? - correct answer "liniments contain a higher portion of oil than medicated lotions" An ma is removing sutures from a patient what has a laceration on his left lower leg. After setting up a sterile field what actions should the ma take? - correct answer lift the first knot away from the skin A ma is reviewing a patients recent med. History and notes that she has a healing fracture of the distal femur. Where in the patients body is the injury? - correct answer just above the knee A patient reports a bill that includes services they did not receive. What actions should you take to reconcile these charges? - correct answer review the days encounter forms to determine if another patient received the services
A provider examines an older patient with who is disabled and has a lesion in her arm. What referral should you anticipate from one of the ancillary services? - correct answer home health care An ma is determining the amount a patient will be required to pay for a scheduled procedure that has an allowable amount of $200. The patient had a 90/10 coinsurance and has met his deductible. What is the total amount the patient will pay? - correct answer $ (10% of 200 is 20) An ma is encouraging a patient to increase her intake of insoluble fiber to help prevent constipation and hemorrhoids. What foods should you recommend as the best source of insoluble fiber? - correct answer pears with skin An ma is cleaning an exam room after assisting a proved with a biopsy. What actions should the ma take? - correct answer hold sharps by the blunt end to avoid a needle stick injury A provider places an open sharps container in the linen hamper by mistake. What is the appropriate action for the medical assistant to take? - correct answer dispose of the linen hampers contents as a biohazard A patient calls the clinic to cancel a postoperative appointment and started that she will reschedule at a later date. What reason should the ma document this information into patients chart? - correct answer to prove the office was not negligent An ma is entering a new prescription into a patient's electronic medical record (emr). While entering the prescription, and alert for medication interaction appears on the screen. What actions should the assistant take? - correct answer consult with the provider before continuing to process the prescription
A ma is caring for a childe who has varicella zoster virus. The assistant should recognize that varicella is transferred through what mode of transmission? - correct answer airborne What techniques should an ma use to confirm a patients understanding of insulin administration? - correct answer observe the patient as she performs a self-demonstration An adolescent is covered by two insurance policies under her divorced parents who have birthdays in may and august and have joint custody. Which policy is the primary policy for the adolescent? - correct answer the policy of the parent who has the earliest birth month What routes of administration should a ma use when performing a tuberculin skin test? - correct answer intradermal ( this route of administration applies the medication to the epidermal layer of the skin and allows for subsequent evaluation of the reaction to the test) An ma is preparing to create a report about patients who have family history of breast cancer. What types of software will allow the assistant to sort, retrieve and combine info for this report? - correct answer database management An ma is pertains a patient who has psoriasis to be examine by the provider. When inspecting the patients lesions, you should expect what characteristics? - correct answer silvery, scaly A medical assistant is administering eye ointment to a patient. What actions should the assistant take? - correct answer apply a thin ribbon of ointment along the conjunctival sac A medical assist discovers a garbage fire in the break room. According to the race acronym, what actions should you take? -
When completing documentation in a patient's paper medical record, a medical assistant realizes she made an error. What actions should the assistant take? - correct answer draw a line through the error and initial it. A medical assistant is measuring the vital signs of an adult patient. The assistant should identify what reading as stage 2 hypertension? - correct answer 150/95 mm hg A medical assistant is administering an intradermal injection for allergy testing. What actions should the assistant take? - correct answer locate the area two to three finger widths below the antecubital space An ma is explaining to a female patient how to collect a clean catch urine specimen. What instructions should the ma give to the patient? - correct answer with the labia spread, urinate a small amount into the toilet before collecting the sample. A ma is preparing sterilization for hemostats before an invasive procedure. Which techniques should the ma use? - correct answer autoclave What technique should a ma use for a routine cleaning of ekg cables? - correct answer disinfection When using a centrifuge, a medical assistant must do which of the following to ensure safety and accuracy? - correct answer cap the tubes to avoid emission of aerosols At what time of day will a patient's body temperature be at its lowest? - correct answer in the mornings
A ma is administering an intradermal immunization to a patient. What actions should the medical assistant take? - correct answer cleanse the site using a back and forth motion A ma is reinforcing teaching with a patient about pulse oximetry. What statements should the assistant include in the teaching? - correct answer "remove your nail polish before the test" A medical assistant is transcribing a prescription for magnesium sulfate into a patients medical record. How should the assistant document this medication? - correct answer magnesium sulfate A medical assistant is witnessing a patient sign an informed consent form. What is the responsibility of the assistant as a witness? - correct answer validate patient's signature A medical assistant is speaking with a patient who has seasonal allergies. What health care provider should the assistant identify as being able to make a diagnosis and initiate the necessary treatment? - correct answer physicians assistant When should the code on glucose cuvettes be compared to the code on the glucometer? - correct answer before a patient is tested Medical assistant is preparing to perform capillary collection from and older patient who has poor circulation on his hands. What technique should the assistant use to increase circulation at the collection site? - correct answer warm the patients hand An ma i'd administering heparin subcutaneously to a patient. What actions should the assistant take? - correct answer inject the medication slowly
When informed consent is required for a procedure, what steps should occur prior to the patient signing the form? - correct answer the provider should review alternative procedures with the patient What should a medical assistant identify as the purpose of a category 2 code in procedural coding? - correct answer tracks provider performance measures A patient arrives at a clinic with a bill for x-rays that were required due to an injury at the patient's place of employment. The patient has private insurance and is eligible for workers' compensation. The assistant should recognize that which of the following parties is responsible for payment of this bill? - correct answer paid in full by workers compensation An ma is preparing a pt who has bilateral below the knee amputations for an ekg. What sites should the assistant select for electrode placement? - correct answer abdomen In which location should a medical assistant place the electrode for lead v4? - correct answer fifth intercostal space, left midclavicular line. A medical assistant needs to remove all living microorganisms from a contaminated towel clamp. What method should the assistant use to cleanse this instrument? - correct answer sterilization A medical assistant is preparing to assist a provider with suturing a wound. What items should be in the sterile field for this procedure? - correct answer hemostat An ma is measuring the circumference of an infants head. What actions should the assistant make? - correct answer place the zero mark of the measuring tape against the infants forehead
A medical assistant is assisting a provider with an abdominal exam. When the provider palpates the major portion of the liver, the assistant should recognize the he is palpating which abdominal quadrant? - correct answer right upper An ma is preparing to administer a liquid, oral medication to a patient. What method should the assistant use to ensure the correct dose? - correct answer pour the medication to the prescribed dose in the medicine cup on a flat surface A ma is preparing a patient who has intermittent peripheral cyanosis for an examination by the provider. The assistant should understand that healthy profusion of the hands and feet depends on adequate interactions between what two body systems? - correct answer circulatory and respiratory A ma should follow chain of custody guidelines for what types of laboratory results? - correct answer parentage testing A medical assistant is obtaining a blood pressure measurement from and adult patient. What action should the assistant take to ensure an accurate reading? - correct answer place the stethoscope's diaphragm over the patients palpated artery An ma is preparing to apply ointment to several abrasions on a patients leg. What supplies should the ma use to remove the medication from the jar? - correct answer a tongue blade An ma is performing an ear irrigation for an adult patient who has a cerumen impaction. What steps should the assistant complete prior to administering the irrigation solution? - correct answer pull the pin a of the ear up and back
The clinic schedules all cardiac patients on mondays and wednesdays and all oncology patients on tuesdays and thursdays. Which of the following types of scheduling is the clinic using? - correct answer cluster scheduling (is grouping patients who have similar conditions into specific time slots or days) The parent of a child who has pediculosis is asking a medical assistant for more information about her child's condition. The assistant should begin by explaining that pediculosis is which of the following types of infection? - correct answer parasitic A medical assistant is using a butterfly needle set to obtain a blood sample from a vein in a patients hand. What actions should the assistant take? - correct answer hold the needle by it's wings An ma is responsible for cleaning the instruments used in a minor surgery. What is the first step in this process? - correct answer sanitization A ma is transcribing a prescription for a medication that a patient should take before meals. What abbreviations should the assistant use to indicate when the patient should take the medication? - correct answer ac A ma is checking a patient's hearing using the weber test. What actions should the assistant take? - correct answer ask the patient if he hears the vibration louder in one ear than the other What instrument should a ma give to a patient when administering and enteric-coated tablet? - correct answer "swallow the tablet whole with a glass of water" A ma is collecting a urine specimen from a patient for a drug screening. What actions should the assistant take to adhere to the
chain of custody for this specimen? - correct answer send the specimen to the testing lab on the same day as the collection Which laboratory values should a medical assistant immediately report to a patients provider? A) blood glucose 500mg/dl B) potassium 4.1 meq/l - correct answer a) blood glucose 500mg/dl A ma is examining the skin on a patient's forearm where the patient reports developing a rash. The assistant notes multiple solid elevations that are less than 0.5 cm (0.2 in) in diameter. Which of the following terms should he use to document his observations in the patient's medical record? - correct answer papules A ma is explaining a venipuncture procedure to a patient. What statement should the assistant make? - correct answer "i'll be collecting a blood sample from you today, there will be a small stink in your arm" A ma is scheduling diagnostic tests for a patients liver and pancreas. What symptoms is being assessed? - correct answer digestive A ma receives a denial of payment from a patients cholecystectomy. The reason is "no covered service". If the procedure was deemed emergent by the provider. What action should the assistant take? - correct answer instruct the patient to contact the insurer about the denial of payment. At work, a ma cared for a neighbor who sustained multiple injuries. After work, another neighbor asks what happened to patient. Following the american association of medical assistants
actions should the assistant take? - correct answer reinforce teaching about the frequency of medication administration The primary code for cpt coding systems consist of how many digits - correct answer five digits The parent of a child who has pinworms is asking a medical assistant for more information about his child's condition. The assistant should begin by explaining that pinworms are which of the following types of micro-organism? - correct answer helminths A provider prescribes oxycodone for a patient after abdominal surgery. Which of the following describes this type of medication?
- correct answer oxycodone is a schedule ii controlled substance and has a high potential for abuse. Oxycodone is a schedule ii controlled substance with significant restrictions. Schedule ii substances have a high risk of abuse and dependency. A medical assistant is preparing 1 g/kg of activated charcoal for a patient who weights 176 lbs. How many grams of charcoal should the assistant prepare? - correct answer 80g (176 / 2.2 = 80) A ma is preparing to calculate a patient's heart rate from an ekg tracing. Which methods should the ma use for this calculation? - correct answer divide 1,500 by the number of small boxes between two r waves What actions should the ma take when obtaining the length of an infant during a well child visit? - correct answer position the infant on his back
A first-time patient is late arriving to the office. Which of the following should the medical assistant say first? - correct answer "hello. Welcome to our office." A medical assistant is assisting a patient who is obese with an insulin injection. What is the correct angle for this patient injection? - correct answer 90 degree angle An ma is writing a piece of professional correspondence to a consulting provider. When what way should the assistant record the date on the letter? - correct answer month day, year A medical assistant is performing a review of items in the clinic's inventory. How should the assistant classify dressing and bandage for inventory purposes? - correct answer as clinical supplies The laboratory report on a patient indicates a hemoglobin level of 7g/dl. What is the first action for a medical assistant to take? - correct answer notify the provider A ma is preparing a patient to have cryosurgery following an abnormal pap test. What statement should you make to explain this procedure? - correct answer "cryosurgery involves an extremely cold probe to freeze and kill abnormal cells" What type of dressing should you use on a partial thickness burn?
- correct answer nonadherent dressing A ma receives a call from a patient requesting a refill for fentanyl patches for chronic pain. What action should you take? - correct answer refer the patients request to provider
